Privacy Policy

Introduction

Welcome to https://steel-supplies-bendigo.thebestlocalpro.com (referred to as “Steel Supplies Bendigo” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California Consumer Privacy Act (CCPA/CPRA), USA
Colorado Privacy Act (CPA), USA
Utah Consumer Privacy Act (UCPA), USA
Connecticut’s Consumer Data Protection Act (CTDPa)
Virginia Consumer Data Protection Act (VCDPA), USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the Steel Supplies Bendigo brand. However, please be aware that it does not extend to third-party platforms or external services accessed through links on our site. These entities have their own privacy policies, which govern how they handle your data.

Processing Activities

This policy describes how we interact with users and what personal information we process when:

You use our applications or online services as an authorized user.
You visit any of our websites linked to this Privacy Policy.
We communicate with you via emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Details required to create and manage your user account, such as username, email address, and password hashes.
Payment Information: Transaction details, payment card numbers, and billing addresses used for purchasing our products or services.
Financial Information: Data related to your financial status or transactions, if you choose to share it with us.
Purchase Information: Items bought from our website, purchase dates, and quantities.
Mobile Device Identifiers: Unique device IDs, mobile carrier information, and location data from mobile devices used to access our services.
Location Data: Geographic coordinates and other location-based information provided when using our GPS-enabled services.
Feedback: Reviews, comments, and responses you share with us regarding our products or services.
Social Media Information: Data obtained from social media platforms when you interact with our content or use our social login features.
Product Information: Details about the products you browse, search for, or purchase on our website.

We collect this data through various methods: user input forms, account registration, online interactions, tracking technologies (like cookies), and third-party data providers who assist us in enhancing our services.

Cookies

We use cookies to enhance your browsing experience and improve our services. Cookies are small text files stored on your device that serve different purposes, including:

Strictly Necessary: These ensure the basic functionality of our website, such as allowing you to log in or navigate through secure areas.
Preference: Cookies store settings and preferences to personalize your experience.
Analytics: They enable us to gather insights into user behavior, track website performance, and enhance our services.

Users can manage their cookie choices via our Cookie Manager tool, which allows you to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or valid business requirements. Once these purposes are satisfied, we delete or anonymize the data securely.

Security Measures

Steel Supplies Bendigo implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data at rest and in transit.
Access controls and secure authentication protocols.
Regular security audits and penetration testing.
Training and awareness programs for our employees regarding data protection.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Right of access: You can request a copy of the personal data we hold about you.
Right of rectification: You can ask us to correct or update any inaccurate or incomplete personal data.
Right to erasure (also known as ‘right to be forgotten’): In certain circumstances, you can request the deletion of your personal data.
Right to restriction: You may limit our processing of your data in specific situations.
Right to portability: You have the right to receive your personal data in a structured, commonly used format.
Right to object: You can object to certain processing activities, such as direct marketing or profiling.
Non-discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer using the details provided below.

Changes to Policy

Steel Supplies Bendigo reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and we encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights under the relevant privacy laws, please contact us:

Email: [email protected]
Address: [Provide physical address]